Resume

Hinge Health

• Led cloud migration initiative from PaaS provider (Aptible) to AWS.
• Designed AWS organizations and security architecture to conform to AWS best practices.
• Established incident committee to drive incident management improvements company wide including parterning with engineering leadership to design and implement a company incident management process, develop and run incident management training, build out of monitoring and alerting integrations between observability platforms and PagerDuty.
• Led project to redact PHI data from service logs enabling offshore employees to support production.
• Led multiple observability projects including onboarding of SumoLogic and migration from New Relic to Datadog.
• Built organizational AWS IAM strategy using Google Workspace, AWS SSO and Terraform.
• Partnered with engineering, security, compliance on defining and implementing infrastructure to support organizational initiatives.
• Collaborated with engineering leadership to define and document best practices related to operational excellence including code freezes, on-call expectations, scheduled maintenance, PHI logging standards.
• Expanded SRE team from 2 engineers to 7 including hiring of management and Director of Infrastructure.
• Provided 24/7 hour on-call support to meet 99.9% uptime SLAs.

moovel North America

• Led project to automate deployment of service level alerting through New Relic at service build time.
• Built out infrastructure monitoring and alerting solution using New Relic Infrastructure.
• Created Python tool to export and import Rundeck jobs to support deployment to multiple environments.
• Developed and maintained service and infrastructure deployment tooling implemented in Bash, Python, CloudFormation and Ansible.
• Created tooling to deploy new Splunk Indexers and implemented hot/cold storage strategy to reduce costs.
• Maintained and updated infrastructure built in AWS utilizing EC2, ECS, RDS and other technologies.
• Partnered with Product, Account Management and Engineering teams to plan and deploy new features and ensure customer needs are met.
• Led ticket grooming and daily stand up meetings.
• Provided 24 hour on-call support on a rotational basis.

XPO Logistics

• Led project to migrate document repository of 750 million documents from local optical storage to Amazon S3 storage.
• Designed and developed a solution to migrate all documents in our companys contract management solution (Filenet), into our document management system.
• Led project to modernize internal SOAP web services to secure restful web services.
• Led project to migrate existing VB6 applications and common libraries to C#.
• Consulted with process analysts and management to design, prioritize and cost projects.
• Consulted with business partners on integration and best practices for using the document management system.
• Evaluated and implemented various third-party libraries used in document processing, including document scanning, image manipulation/compression, and barcode recognition.
• Integrated standard and custom TWAIN functions into existing document scanning software.
• Developed scripts and automation tools to assist in the deployment of applications.
• Provided high level support to internal business partners, external vendors and customers.
• Trained and mentored junior developers.

Con-way Enterprise Services

• Designed and developed multiple SOAP web services, which communicate with internal C applications and databases using IPC, HTTP/WebDAV and JDBC.
• Developed application to automatically detect and redact sensitive customer information from delivery manifest documents utilizing OCR and barcode recognition software.
• Created a custom benefits workflow solution, which allows users to classify and review employee documents related to the yearly open-enrollment process.
• Evaluated and integrated third-party barcode recognition software into an existing software framework.
• Updated existing VB6, .NET and Java applications and their installation packages to be Windows 7 and Windows XP compliant.
• Developed Java application to update document indexing information triggered off of an XML request received from a Tibco messaging service (JMS).
• Developed C application to start and continuously monitor unix applications status based on configuration information stored in a DB2 database.
• Collaborated in the design and development of a Java build script template utilizing Ant.
• Tested and supported high volume document scanners and cameras used as imaging devices.

Department of Defense - Naval Undersea Warfare Center

• Worked as a part of a team to develop, test, and support the United States Navys Carrier Vessel Tactical Support Center (CV-TSC) and Undersea Warfare Decision Support System (USW-DSS).
• Designed and developed Java application to simulate the deployment of sonobuoys to be used in testing and readiness activities.
• Performed on-site installations of the USW-DSS software.
• Provided on-site, phone and email support to customers and other support personnel.
• Performed validation testing of both software and hardware components for deployment and readiness exercises.

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